PRIVACY POLICY

Effective Date: May 20, 2025

At "Tfassel Abaya," we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard the data you provide when using our website.

1. Information We Collect

When you visit our website or make a purchase, we may collect the following information:

Personal Information: Full name, email address, phone number, shipping and billing addresses.
Payment Information: Credit/debit card details and billing information (processed securely through third-party payment processors).
Usage Data: Information about your interaction with our website, including IP address, browser type, pages visited, and time spent on the site.
Cookies and Tracking Technologies: We use cookies to enhance your browsing experience and analyze website traffic.

2. How We Use Your Information

The information we collect is used for the following purposes:

Order Processing: To process and fulfill your orders.
Customer Communication: To send order confirmations, shipping updates, and respond to your inquiries.
Website Improvement: To enhance the functionality and user experience of our website.
Marketing: To send promotional emails and offers, with your consent.

3. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. However, we may share your data with trusted third-party service providers for the following purposes:

Order Fulfillment: Sharing necessary information with shipping companies to deliver your orders.
Payment Processing: Providing payment details to secure payment gateways for transaction processing.
Legal Compliance: Disclosing information when required by law or to protect our rights and the safety of our users.

4. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, or disclosure. While we strive to protect your data, please note that no method of transmission over the internet is 100% secure.

5. Your Rights

You have the right to:

Access: Request a copy of the personal data we hold about you.
Correction: Update or correct any inaccurate or incomplete information.
Deletion: Request the deletion of your personal data, subject to legal obligations.
Opt-Out: Unsubscribe from marketing communications at any time.

To exercise these rights, please contact us using the details provided below.

6. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any updates will be posted on this page with an updated effective date.

return policy within 14 day

7. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Phone: +965 5122 4449